Quality Assurance
Quality performance and quality assurance is fundamental to TMG. Our Quality Assurance Plan and Processes are directed toward formally-delivered products, informally-delivered products, the processes employed to produce products and services, corrective procedures, and preventative measures. First and foremost, we strive to understand our customer's needs and problems. We then work to develop the best solutions. Essential to quality is:
Sound engineering practices
Task commitment and focus
Mastery of details
Processes sufficiently defined to be replicable and testable
Recognition of what is fact, what is a matter of probability, and what is conjecture
Alternatives sought and considered
Teamwork to bring in broader perspective, timeliness, within-budget deliveries and solutions that work